Refund policy

Size exchanges

Wrong size? You can exchange clothing for a different size within 7 days of delivery.

1. Message us on WhatsApp (+92 307 9678150) within 7 days of delivery with your order number and the size you need.
2. Send the item back unworn and unwashed, with the tags on. Return delivery is at your cost.
3. As soon as your piece reaches us and we have checked it, we send out your new size.

Exchanges are for size only. We don't offer refunds for a change of mind. If the size you need is out of stock, we'll message you to agree the best option.

Final sale

For hygiene reasons, grip socks, headbands and the Sweat Band can't be returned or exchanged. The same goes for anything bought on sale. In the Starter Kit everything is final sale; in the Club Kit the tee can be exchanged for another size and the socks and headband are final sale.

Damaged or wrong items

If something arrives damaged, faulty or isn't what you ordered, message us on WhatsApp within 48 hours of delivery with your order number and a photo, and we'll put it right at no cost to you.

Questions

WhatsApp +92 307 9678150 or email formapilatespk@gmail.com, Mon–Sat, 9.00 am – 8.30 pm.